Contact information
We’re here to help with questions about products, orders, shipping, returns, exchanges, store credit, or your shopping experience.
CUSTOMER SUPPORT
Snatched By Tiff
Email: info@snatchedbytiff.com
Phone: (916) 534-3927
For order-related questions, please include your order number whenever possible so we can assist you more efficiently.
MAILING ADDRESS
Snatched By Tiff
5325 Elkhorn Blvd #1055
Sacramento, CA 95842-2526
United States
Please note: This is our business mailing address and is not a public retail storefront or customer pickup location.
Please do not arrive at this address for shopping, pickup, exchanges, or returns unless you have received specific written instructions from Snatched By Tiff.
RETURNS
Do not mail merchandise back without first following the return process outlined in our Return & Refund Policy.
Approved returns may be provided with specific return instructions or a designated return address. Sending merchandise to our business mailing address without authorization does not guarantee that the return will be accepted or processed.
ORDER & SHIPPING QUESTIONS
For the fastest assistance regarding an existing order, please provide:
- Your full name
- Order number
- Email address used when ordering
- A brief description of your question or concern
If your inquiry involves a damaged, defective, missing, or incorrect item, please include clear photographs when applicable.
PRIVACY QUESTIONS
Questions or requests regarding personal information, privacy rights, or our privacy practices may also be submitted to:
Please review our Privacy Policy for additional information regarding privacy requests and your available rights.
We make reasonable efforts to respond to customer inquiries as promptly as possible. Response times may vary during launches, sales, holidays, weekends, and other high-volume periods.